Help Center!

Read the file entitled README

With all of my major scripts comes a file called README bundled with everything else. Before you ask for help or even try and set your script up, I strongly suggest that you read this file. This file explains how to configure each variable, where to locate the files on your server and many other important aspects about setting the script up.

Check the Matt's Script Archive Frequently Asked Questions

The Frequently Asked Questions Database is the next fastest way to get help. It contains answers to many questions that the help and myself receive all of the time. You might as well read this before you mail us, because if your question is in here, we are just going to point you back to it.

Check Hypermail Archive of Scripts-Help and WWW-Scripts

This archive will answer MANY of your questions, and since they have already been answered, you will get a much quicker response time than you would ifyou mail me or scripts-help. We might not answer your question via e-mail if it can be found at this archive. Please check here first.

Send Help Mail to: scripts-help@tahoenet.com

Send a detailed help message to scripts-help@tahoenet.com as a last resort. When sending mail for help, please include the variable configuration block at the top of each script, the platform you are attempting to run these scripts on, Any error messages the scripts are sending you or putting into the error_log file on your server, and any other information you think would be helpful in order for us to solve your problem.

Scripts-help gets literally tons of E-Mail per day, and we often get behind. So please do the first two steps before mailing us. After that, if you still cannot get it together and working, feel free to send e-mail. Once you have sent your mail, sit back and wait patiently for an answer. None of us are paid for tech support, although we try and answer as many questions for you as time permits. If a week has gone by and you still have no answer, then mail scripts-help again. We get a lot of e-mail and it is possible your message slipped through the cracks.

Without the help of a Scripts Archive Help Team, things would go back to the way they used to be, where I had to answer everything and didn't have time to work on anything. Now that there are volunteers to help answer the help mail that you send, I have more time to write new scripts and modify old ones that need new features. Below is a list of those who are currently on the Help Team for Matt's Script Archive. If you would like to join the team, please fill out this Comment Form and in the comments area, explain that you would like to be put on the Help Team. The more people that join this team, the less mail for everyone, and the more time I have to do fun things like programming new scripts and maintaining this site. Thank you.

Current Help Team

Jeff Carnahan
tails@hooked.net
http://www.terminalp.com

Mike Caine
mcaine@enterprise.net
http://www.enterprise.net/ccs/iom

Chris Barela
Pres@MAILHOST.NET

Kris Benson
doctorkb@synaptic.net
http://www.hackers-unlimited.com/doctorkb/

Lance Larsen
lance@charlie.acc.iit.edu
http://mithral.iit.edu:8080/~lance

Michael L. Morgan
morganm@dse.com
http://www.dse.com/

David Morrison
animosity@salamander.com
http://www.salamander.com

Rich Roth
rfi@on-the-net.com
http://www.on-the-net.com

Scott Lipcon
slipcon@max.tiac.net
http://www.tiac.net/users/slipcon/

• Matt's Script Archive
• Comment Form
• Matt Wright - mattw@misha.net